7 days notice is required in the event of date changes/cancellations. Please contact us at the earliest possible chance if you are unable to attend your experience slot. After this date, or if you fail to arrive for your booked date, your voucher will be deemed as being taken and will regrettably be unable to rebook this for you. Your experience may be cancelled due to bad weather conditions. If this happens your voucher is still valid for you to re-book as normal. this is also applicable to any circumstance where an experience must be cancelled mid-way through, the remainder of the day can be booked for a later date.